Digitize Your Work Orders and Turn Reactive Repairs into Proactive Maintenance
Easily capture what needs to be done, assign it to the right person, and track progress along the way. Whether it’s a routine update or an urgent repair, Jolt keeps your team organized, informed, and ready to act. Stop letting small problems turn into lost revenue.
WORK ORDER MANAGEMENT
Create Work Orders with Clear Next Steps
Capture only the necessary details to make the solution clear and actionable. Lay out work order templates exactly how you need them with 14 different item types to choose from, including photos, dates, assigned personnel, and signatures. With unlimited templates, you can create structured forms that align perfectly with any issue type—whether it’s a maintenance request, an injury report, or a customer complaint.
Collaboration & Communication
Keep everyone in the loop with automatic email, text, and push notifications for key updates, including when work orders are opened, assigned, or closed. This gives managers the visibility they need to track progress, address issues promptly, and ensure follow-ups don’t fall through the cracks. You can even print or email work orders to provide clear directives to everyone involved.
Customizable Workflows
Why settle for a one-size-fits-all process? Define custom work order statuses to match the unique needs of different issue types. Build out templates and workflows that align with your specific processes, whether it’s a simple service request, a complex safety incident, or a multi-step customer follow-up.
Create A Work Order From Anywhere
Create, manage, and update work orders from any device, whether you’re in the office or on the floor. Use QR code scanning on equipment for fast, accurate issue reporting, instantly linking the work order to the correct asset and its maintenance history.
Work Orders Reporting
Track performance with detailed reporting on trends, resolution times, and recurring issues. Identify bottlenecks before they disrupt operations and use historical data to refine workflows. Jolt’s reporting tools provide a clear view of issue completion rates and staff efficiency, helping you make smarter, data-driven decisions.
What is Work Order Management Software?
What’s your current system for tracking maintenance? A whiteboard, sticky notes, a flurry of text messages, or just relying on memory? When things fall through the cracks, a broken fryer, a leaky faucet, or a flickering sign can halt operations, frustrate staff, and hurt your bottom line.
Jolt’s Work order software is a centralized system that organizes issues. It allows your team to instantly report any issue, managers can then assign the task to the right person (an internal technician or an outside vendor), prioritize the work, track its progress in real-time, and maintain a complete history for every piece of equipment. It is software that makes sure the right work gets done by the right person at the right time.
A Smarter Way to Manage Every Issue
Jolt provides a simple yet powerful platform to manage every task from discovery to resolution, ensuring nothing gets missed.
Submit
Assign
Track
Resolve
- Submit: Any employee can report an issue the moment they see it using the Jolt app on a tablet or their phone. Scan a QR code on a piece of equipment to automatically link the work order to the right asset and pull up its history. Customizable templates ensure you get all the necessary information—including photos and troubleshooting steps—right from the start.
- Assign: Stop playing phone tag. Assign work orders directly to specific technicians, managers, or external vendors. Set a priority level (Low, Medium, High) and a due date to ensure the most critical issues are addressed first. The assigned person is notified automatically, so they can get to work faster.
- Track in Real-Time: From a single dashboard on the web or your phone, you can see the status of every work order across all your locations. Team members can add comments, post photos of the repair, and provide updates, giving managers complete visibility without constant check-ins.
- Resolve, Report, and Improve: Once the work is done, the technician resolves the ticket, creating a permanent digital record. Over time, you can track maintenance history on key assets, identify recurring problems, manage vendor performance, and make smarter decisions about when to repair or replace equipment.
What Current Customers Say…
The notifications and interface parts are great. Better than others I’ve seen… I have had nothing but positive feedback.
Ricky W. – McDonald’s Operator
I’m actually thrilled Jolt is getting into work orders. This is something I’ve wanted for a while. This moves Jolt into the CMMS category and elevates you in the theme park and amusement park category.
Dean C. – Seaside Family Entertainment
We were paying a good bit to another company, and you still have to pay extra to get asset history… I’d rather buy a full solution than pay extra for every feature.
Desmond L. – Big River Car Wash
More Than Just Maintenance Tickets
A broken piece of equipment isn’t the only issue that can disrupt your business. Jolt Work Orders allows you to create custom templates to track and manage any type of incident, ensuring a consistent and documented response every time.
Equipment & Facility Maintenance:
This is the core of any work order system. Digitize requests for everything from a broken walk-in cooler to a leaky roof. Scan an asset’s QR code to instantly pull up its repair history, assign the job to a technician, and track the repair from start to finish to minimize costly downtime.
Injury & Incident Reports
Document employee or customer accidents with guided forms that capture witness information, photos, and official signatures.
Customer Follow-Ups
Create and assign tasks to follow up on customer complaints or special requests to ensure a 5-star experience.
IT & Security Issues
Manage all tech and security incidents in one place. Log digital problems like website errors, and track hardware issues.
The All-in-One Work Order Software For Your Business
Jolt is built to be flexible for any business that needs to manage maintenance, repairs, and incidents. Our simple per-location pricing with unlimited users makes it the perfect fit for businesses of any size.
Food Service Industry
Manage everything from a broken walk-in cooler to a malfunctioning POS system. Minimize equipment downtime. Perfect for single-location shops, cafes, and quick-service restaurants.
Franchisees & Multi-Location Managers
Have a view of maintenance operations across all your locations from one dashboard. Standardize your repair process, track resolution times, and ensure brand consistency and safety everywhere.
Maintenance Teams & Technicians
Get clear, detailed assignments sent directly to your phone. Access equipment history, view photos of the problem, and communicate directly with the team on-site. No more confusing instructions or wasted trips.
Contractors, Mechanics, & External Vendors
Receive detailed work orders with all the information you need before you even arrive. Communicate with your clients, provide status updates, and submit your notes and photos directly through the Jolt platform.
Turn Surprise Audits into Simple Reviews
When an auditor or health inspector walks in, is it a frantic search for paper logs and binders? With Jolt, the answer is you’re always ready. Instead of showing a messy, disorganized paper trail, you can provide clear, verifiable, and indisputable proof of compliance.
Digital Records
Pull up a complete maintenance history for any piece of equipment in seconds, directly on a tablet or phone. No more digging through filing cabinets.
Time-Stamped Proof
Every action—from submission to resolution—is automatically time-stamped, creating a permanent, un-editable record that proves your process.
Complete Asset History
Record of the maintenance lifecycle, including photos and comments from technicians, demonstrating a proactive approach to safety and upkeep.
This level of organization and transparency turns a stressful audit into a simple, straightforward review that showcases your commitment to operational excellence.
Ready to Fix What’s Broken in Your Process?
Schedule a free, personalized demo today and see how Jolt can bring clarity, accountability, and efficiency to your maintenance operations.
Frequently Asked Questions
What is work order software used for?
Work order software is used to report, assign, track, and manage maintenance tasks, repairs, and other incidents. It’s ideal for restaurants, small businesses, contractors, and technicians who need to move away from paper, texts, and spreadsheets to a more organized and accountable digital system.
Is this work order software good for a small business?
Absolutely. Jolt is designed to be user-friendly and affordable for small businesses. Our per-location pricing model includes unlimited users, making it a cost-effective solution that can be used by your entire team without driving up costs as you grow.
What makes Jolt different from a simple checklist?
Checklists (like Jolt Lists) are perfect for preventative maintenance (e.g., “Clean the fryer every day at 10 PM”). Work Orders are designed for reactive maintenance—the unexpected issues that need to be tracked, assigned, and managed through a more complex workflow (e.g., “The fryer is broken and needs a new heating element”).
Can I assign work orders to outside contractors or vendors?
Yes. You can assign work orders to any user in your Jolt account, whether they are an internal employee or an external contractor, ensuring seamless communication and tracking.